Frequently Asked Questions

Sugarlands Distilling Co. works in partnership with Reserve Bar to provide you products delivered directly to your house. Reserve Bar currently ships Sugarlands products to these following states: CA, DE, FL, IA, IN, LA, ME, MN, MO, NC, NJ, NM, RI, SC, TX, WI, WV, AZ, DC, KY, MD, ND, NE, NH, NV, PA, VA, OK, CO, CT, IL, MT, NY, WA, WY and has on demand delivery in the following markets:

Cocoa beach, FL; Hudson, FL; Deland, FL; Houston, TX; Coffee City, TX; Brentwood, TN; Leesburg, FL; Corpus Christi, TX; Ponte vedra beach, FL; El Paso, TX; Oviedo, FL; Gavelston, TX; Washington, DC; Round Rock, TX; San Antonio, TX; Tampa, FL; Largo, FL; Medford, MA; Fort Worth, TX; Fort Myers, FL; Tallahassee, FL; Fernandina Beach, FL; Altamonte Springs, FL; Merritt Island, FL; Indialantic, FL; Vista, CA; Nashville, TN; Prosper, TX; St. Petersburg, FL; Jacksonville, FL; South Padre Island, TX; Cape coral, FL; Lake Worth, FL; Lubbock, TX; Portland, TX; Sunrise, FL; Spring hill, FL; Sachse, TX; Fort Lauderdale, FL; Merritt island, FL; Dallas, TX; Lake wales, FL; St. Johns, FL; Lakeland, FL; Troup, TX; Maryland Heights, MO; Harlingen, TX; Austin, TX; El Cajon, CA; Katy, TX; Crystal river, FL; Irving, TX; Cuney, TX; Greenville, TX; Orlando, FL; Stephenville, TX; Fate, TX; Okeechobee, FL; Charlotte harbor, FL; Boynton beach, FL; Port St. Lucie, FL; Royal palm beach, FL; Satellite bch, FL; Kissimmee, FL; Inverness, FL; Bradenton, FL; Lake mary, FL; Clermont, FL; Allen, TX; Melbourne, FL; League City, TX; Brandon, FL; North port, FL; Naples, FL; Ormond beach, FL; Estero, FL; Hialeah, FL; Lady lake, FL; Pembroke pines, FL; St. augustine, FL; Stuart, FL; Gainesville, FL; Mesa, AZ; Miami Lakes, FL; Norwalk, CT; Seminole, FL; West palm beach, FL; Vero beach, FL; Jersey Village, TX; Weatherford, TX; Mount dora, FL; Plano, TX; Sanford, FL; Marble Falls, TX; Jacksonville beach, FL; Palm coast, FL; Pensacola, FL; Sarasota, FL; Delray beach, FL; Ocala, FL; Sebring, FL; Griffin, GA; The Woodlands, TX; Giddings, TX; McKinney, TX; Pompano beach, FL; Missouri City, TX; Treasure island, FL; Stamford, CT; Vero Beach, FL; Haines city, FL; Wildwood, FL; New smyrna beach, FL; Palatka, FL; Stratford, CT; Van Nuys, CA; Port Isabel, TX; Odessa, FL; Rusk, TX; Palm beach gardens, FL; Jupiter, FL; Lake city, FL; Upland, CA; Wesley chapel, FL; Memphis, TN; Spring, TX; Fleming island, FL; Port orange, FL; Big Sandy, TX; miami, FL; Winter park, FL; McAllen, TX; Victoria, TX; La Porte, TX; Boerne, TX; Palm bay, FL; St. pete, FL; Eagan, MN; Lake Worth, TX; Granbury, TX; Daytona beach shrs, FL; Richmond, TX; Tomball, TX; Ft. myers, FL; Waco, TX; New Braunfels, TX; Venice, FL; Oakland park, FL; Atlantic beach, FL; Boca raton, FL; Live Oak, TX; Angleton, TX; Ocoee, FL; Winter haven, FL; Temple, TX; Destin, FL; Marco island, FL; Orange park, FL; Robstown, TX; Fort Collins, CO; Cypress, TX; Oak Ridge, TX; College Station, TX; Conroe, TX; Killeen, TX; Nacodoches, TX; Pearland, TX; Garrett, TX; San Marcos, TX; Hunstville, TX; Pharr, TX; Bee Cave, TX; Lacy Lakeview, TX; Little Elm, TX; Kilgore, TX; Pasadena, TX; Webster, TX; Rowlett, TX; Lewisville, TX; Rosenberg, TX; Willis, TX; Clear Lake, TX; Brenham, TX; The Colony, TX; Baytown, TX; Keller, TX; Dalworthington Gardens, TX; Cedar Park, TX; Carrollton, TX; Hurst, TX; Beaumont, TX; Bedford, TX; Atascocita, TX; Brownsville, TX; Laredo, TX; Elgin, TX; Wichita Falls, TX; Spring Valley Village, TX; Plainview, TX; Arlington, TX; Sherman, TX; Euless, TX; Kerrville, TX; Porter, TX; Sugar Land, TX; Grand Prairie, TX; Denton, TX; Terrell, TX; Cedar Hill, TX; Seabrook, TX; Addison, TX; Westlake, TX; Kingwood, TX; Bay City, TX; Bastrop, TX; Wollforth, TX; Weslaco, TX; Georgetown, TX; Humble, TX

You can drop by for a tasting anytime between 10:00 a.m. – 10:30 p.m. While you can walk in, with no appointment necessary, please message [email protected] for assistance scheduling larger parties. Sugarlands typically close early on Christmas eve and is closed on Christmas day.

A valid photo ID for each participant is required.

Sugarlands’ downtown Gatlinburg Distillery offers $5 tastings, and $12 tours when available. You can drop by for a tasting anytime between 10:00 am – 10:30 pm and tours run 11am – 7pm. Unfortunately, our tour availability is currently subject to change on a day-to-day basis. We are offering them when available. However, as the production area at the distillery is getting some exciting new renovations, tour availability and scheduled tours are subject to cancellation with short notice.  Please use our website to book a tour, and then follow up with [email protected] before you travel to the distillery.

Sugarlands Distillery is a family-friendly experience. Kids are welcome to enjoy the Sugarlands distillery; however, you must be 21+ to drink.  Kids can tag along on the tour. There is no charge for kids, as the cost of the tour mainly covers the cocktail.

Sugarlands Distillery is dog-friendly everywhere except for in our stillhouse; however, we do require your pet to be always on a leash.

We do not have onsite parking but there is a garage right behind our building. You can also park for free along the street behind the building. 

 The Moonshine Sampling Flight will have your party standing at an octagon bar while you sample 12 flavors of our shine for $5 per person. The flavors being sampled change daily and our tastemakers will walk you through each of the flavors you sample. Not a problem if you need to cancel. You can call our distillery and let them know. You will not be charged for this.

We offer a tasting of our Roaming Man Tennessee Straight Rye Whiskey Tasting with one of our whiskey experts as he walks you through nosing and tasting our whiskey. 

For assistance with your order, kindly reach out to Reserve Bar at [email protected]. We kindly request that you refrain from contacting the distillery directly, as we are bound by legal regulations preventing the sale and shipment of alcohol from that location. Our partnership with Reserve Bar allows us to efficiently fulfill and address your orders. Thank you for your understanding.

We currently have Mark and Digger coming to distill on the first Wednesday of the month through December. From 10am – noon on these days’ distillery visitors can watch these moonshiners work through our viewing glass. If the moonshiners get some downtime while mashing, they may pop out of the still house to sign a few jars or take a photo or two.  However, they are subject to change. Please stay up to date on our Facebook page for more information. Always be on the lookout when visiting our downtown Gatlinburg distillery. You never know who you might run into! You can also check their personal Facebook page for any scheduled meet & greets outside of Sugarlands at

There is not an expiration date on our moonshines. If sealed, there is no expiration date on our Appalachian Sippin’ Creams. After opening, we do recommend they be refrigerated and consumed within six months.

Moonshine, Sippin’ Creams, and High Rock Vodka are available in 750ml bottles and jars. Roaming Man is available in 375ml bottles. A select few flavors of moonshine and Sippin’ creams are also available in 50ml jars but are subject to availability.

We recommend that you reach out to the third-party retailer directly with any concerns about your order, and they should be able to help you with any issues. Be sure to let your local liquor store know that you would like to see Sugarlands Shine on their shelved!





Sugarlands Distilling Company

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Sugarlands Distilling Company is committed to responsible drinking. You must be at least 21 to enter this site. This site uses cookies. Cookie Policy:  I agree to the terms of use and the privacy policy. This information will not be used for marketing purposes.

Sugarlands Distilling Company


Sugarlands Distilling Company is committed to responsible drinking. You must be at least 21 to enter this site. This site uses cookies. Cookie Policy:  I agree to the terms of use and the privacy policy. This information will not be used for marketing purposes.