Frequently Asked Questions

You can drop by for a tasting anytime from 10:00 am to 10:30 pm, Monday through Sunday. 

While you can walk in, with no appointment necessary, please message [email protected] for assistance scheduling larger parties of 20 people or more.

A valid government-issued photo ID for each participant is required.

The Moonshine Sampling Flight will have your party standing at an octagon bar while you sample 12 of our flavors. The samples being poured change daily, and our tastemakers will walk you through each of the flavors you sample. The Sugarlands Moonshine sampling experience costs $5.00 per person. 

We offer a 12-flavor tasting that samples a mix of both Moonshines and Sippin’ Creams.

At the distillery we also offer a separate Roaming Man Whiskey tasting inside our newest experience, The Hidden Stave. Featuring one of our whiskey experts, they will walk you through a multi-sensory presentation. Guests will partake in nosing and tasting several expressions of our award-winning Roaming Man Pot Distilled Tennessee Rye Whiskey. For more details, please visit Sugarlands.com/visit/thehiddenstave 

Tours currently run on the weekends, from 2pm to 9pm.

Sugarlands’ downtown Gatlinburg Distillery offers tours of our still house when available. As this is an operating production space, our tour availability is currently subject to change on a day-to-day basis. Tour availability and scheduled tours are subject to cancellation with short notice.  

Please use our website to book a tour, and then follow up with [email protected] before you travel to the distillery.

Sugarlands Distillery is a family-friendly experience. Kids are welcome to enjoy the Sugarlands distillery; however, you must be 21+ to drink.  Kids can tag along on a still house tour. 

Sugarlands Distillery is dog-friendly everywhere except for in our stillhouse; however, we do require your pet to be always on a leash.

We do not have onsite parking but there is a garage right behind our building. You can also park for free along the street behind the building. 

Always be on the lookout when visiting our downtown Gatlinburg distillery. You never know who you might run into! 

We currently have Mark and Digger coming to distill on the first Wednesday of each month, from 10 am to noon.

Mark Rogers is scheduled to be at our distillery on the last Friday of each month, from noon to 2 pm.

On these days, distillery visitors can watch these moonshiners work through our viewing glass. When the moonshiners get some downtime while mashing, they may pop out of the still house to sign a few jars or take some photos.

Tickets and/or reservations are not offered or required for these appearances. There may simply be queue where visitors can line-up to wait for jar autographs and photos.

Please note that, their schedules are subject to change. 

For more dates and details, please visit Sugarlands.com/visit/events/

Any updates will also be posted on our Facebook page and other social media channels.

There is not an expiration date on our moonshines.

If sealed, there is no expiration date on our Sippin’ Creams. After opening, we do recommend they be refrigerated and consumed within six months.

Our entire line of Moonshines and Sippin’ Creams, are available in 750ml jars.

A select few flavors of moonshines and our line of  Sippin’ Creams are also available in 50ml jars.
These products, with various packaging offerings, are subject to availability at liquor stores in select states.

High Rock Vodka is available in a 750ml bottle, as well as a in a 50ml bottle.

Roaming Man Whiskey is available in  750ml bottles and in 375ml bottles. 

As it is illegal for us to ship spirits directly to consumers from our distillery, Sugarlands Distilling Co. recommends purchasing from a licensed third party retailer.  Please note, these orders are processed and fulfilled by a licensed third-party that may take several weeks to ship through one of several retailers/liquor stores/suppliers who have product availability. Any questions or issues about the order must be directed to that third party. 

Third party suppliers can provide spirit products delivered directly to homes in all states except MI, SD, TN, UT. 

We kindly request that you refrain from contacting the distillery directly, as we are bound by legal regulations preventing the sale and shipment of alcohol from that location.

For assistance with your order, kindly reach out that third-party retailer’s customer service directly.

For assistance with your order from JarFellowSpirits.com, please contact their primary licensed retailer at [email protected] . If this supplier does not respond the please email, Bottle Nexus, at [email protected].  

Sugarlands Distilling Company

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Sugarlands Distilling Company

ARE YOU OF LEGAL DRINKING AGE?

Sugarlands Distilling Company is committed to responsible drinking. You must be at least 21 to enter this site. This site uses cookies. Cookie Policy:  I agree to the terms of use and the privacy policy. This information will not be used for marketing purposes.